GartnerEnterprises can achieve competitive advantages integrating business processes with communications. Enterprise architecture and technology innovation leaders are leveraging the cPaaS approach to offer functionality such as SMS, chat, voice, speech recognition, two-factor authentication and video. It's clearly the future of business communications technology.

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  • Learn how cPaaS approaches improve existing business processes, lower costs,increase agility.
  • Understand how cPaaS could replace existing enterprise communication, collaboration and customer service functionality.
  • Get tips on how to develop cPaaS skills within your organization and with external partners to leverage this emerging technology.

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