Your Video Banking
Success Kit Awaits
Success Kit Awaits
Key Trends in Video Banking
This third annual report highlights video banking trends and provides insights and recommendations to banks and credit unions evaluating and executing a video banking opportunity.
How to Implement Video Banking: The Ultimate Guide
Discover the seven critical steps you must follow to successfully implement video banking into your business, from how to build your case to measuring its performance.
Private Banking and Wealth Management
With video banking, wealth managers and private bankers can schedule video meetings to maintain a personal and meaningful relationship even during remote interactions, ultimately deepening relationships, building trust, and improving investment outcomes.
With video banking, the loan adviser and the loan applicant can have much more personal and meaningful conversations during remote interactions.
With video banking, agents can deal much more effectively with unhappy or angry customers. They can encourage customers to go beyond the original reason they called, increasing the contact center’s ability to generate revenue.
With video banking, website visitors can engage in a live video conversation with a representative to discuss their requirements, make sure they understand terms and conditions, and immediately sign up to open an account.
Video banking lets branches offer faster and richer services to their branch visitors through video kiosks or in private video-enabled rooms.
With video banking, commercial bankers can schedule video meetings to maintain a personal and meaningful relationship even during remote interactions, ultimately deepening relationships, building trust, and improving investment outcomes.
Bloomberg considered 12 video vendors and chose Vidyo because of our scalability and WebRTC capabilities.
Diamond Credit Union
Diamond Credit Union taps Vidyo to give members a personalized touch, increasing sales and customer satisfaction.
VidyoEngage for Genesys
Learn how real-time video improves communications so your agents can resolve tickets quicker, increase net promoter scores, and effectively meet other KPIs.