Vidyo
12
Assets to Grow a Successful Video Banking Program

Your Video Banking
Success Kit Awaits

What's Inside Your FREE Video Banking Success Kit

Key Trends in Video Banking

This third annual report highlights video banking trends and provides insights and recommendations to banks and credit unions evaluating and executing a video banking opportunity.

video Banking Trend Report

Video Banking Guide

How to Implement Video Banking: The Ultimate Guide

Discover the seven critical steps you must follow to successfully implement video banking into your business, from how to build your case to measuring its performance.


6 Video Banking Use Cases (with Accompanying Multimedia Assets)

Private Banking and<br />Wealth Management

Private Banking and Wealth Management

With video banking, wealth managers and private bankers can schedule video meetings to maintain a personal and meaningful relationship even during remote interactions, ultimately deepening relationships, building trust, and improving investment outcomes.

Lending

Money Lending

With video banking, the loan adviser and the loan applicant can have much more personal and meaningful conversations during remote interactions.

Video-Enabled Bank Contact Center

Video-Enabled Bank
Contact Center

With video banking, agents can deal much more effectively with unhappy or angry customers. They can encourage customers to go beyond the original reason they called, increasing the contact center’s ability to generate revenue.

Account Opening

Account Opening

With video banking, website visitors can engage in a live video conversation with a representative to discuss their requirements, make sure they understand terms and conditions, and immediately sign up to open an account.

Video-Enabled Branch

Video-Enabled Branch

Video banking lets branches offer faster and richer services to their branch visitors through video kiosks or in private video-enabled rooms.

Commercial Banking

Commercial Banking

With video banking, commercial bankers can schedule video meetings to maintain a personal and meaningful relationship even during remote interactions, ultimately deepening relationships, building trust, and improving investment outcomes.


Plus Case Studies & Solution Briefs

Bloomberg

Diamond Credit Union

Genesys

Bloomberg Solution Brief

Bloomberg

Bloomberg considered 12 video vendors and chose Vidyo because of our scalability and WebRTC capabilities.

Diamond Solution Brief

Diamond Credit Union

Diamond Credit Union taps Vidyo to give members a personalized touch, increasing sales and customer satisfaction.

Genesys Solution Brief

VidyoEngage for Genesys

Learn how real-time video improves communications so your agents can resolve tickets quicker, increase net promoter scores, and effectively meet other KPIs.


Demo

Video Customer Engagement Demo: Financial Services


Quote

Vidyo allows the right subject matter expert to be available to the member,
regardless of a physical branch. They are able to help
the member faster and get them the
service they need as quickly as possible.

— Derek Williams
Chief Operating Officer, BluCurrent Credit Union